Refund Policy

At PunterClash, we strive to ensure our customers are 100% satisfied with their purchases. If you are not completely happy with your order, we’re here to help.

Returns & Refunds

• You may request a return within [X] days of receiving your order.
• Items must be unused, in their original packaging, and in the same condition that you received them.
• To initiate a return, please contact our support team at [support email] with your order details.
• Once your return is approved, we will provide instructions on how to send your item back.

Refund Process

• After receiving and inspecting the returned item, we will notify you about the approval or rejection of your refund.
• If approved, refunds will be processed within [X] business days and credited to your original payment method.
• Shipping fees (if applicable) are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at [support email] within [X] days of receiving your order.

Non-Returnable Items

• Gift cards
• Downloadable software products
• Perishable goods
• Personalized/customized items (unless defective or damaged)

Late or Missing Refunds

• If you haven’t received your refund yet, first check your bank account.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still haven’t received your refund, contact us at [support email].

Need Help?

For any questions regarding refunds and returns, reach out to us at [support email] or [customer service phone number].